Refund policy
Returns & Exchanges
We offer free returns and exchanges. We're so confident in the Beauty SunShade that we back every order with free returns and exchanges. It isn't for everyone, and that's okay. If it's not right for you, simply contact us and we'll process your return with a complimentary prepaid shipping label.
If you are not totally satisfied with your Forever Beaumore product, you may return or exchange your purchase within 30 days of placing your order, free of charge.
Eligibility
To be eligible for a return, your item must be returned in a reasonable condition. We cannot accept significantly used or empty products. Determination of what qualifies as "significantly used" or "empty" will be made at the discretion of Forever Beaumore only. You'll also need the receipt or proof of purchase.
How to Start a Return
To start a return or exchange, contact us at hello@foreverbeaumore.com or use our self-service returns portal. You will need your receipt or other proof of purchase.
If your return is accepted, we'll send you a free prepaid return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note that returns will need to be sent to the following address:
Forever Beaumore Cosmetics
ATTN: Returns
3629 W MacArthur Blvd #203
Santa Ana, CA 92704 USA
Return Windows
Returns must be initiated within 30 calendar days of purchase and postmarked within 7 days of the initial return request. After 30 calendar days, your purchase will no longer be eligible for returns, exchanges, or store credit. Forever Beaumore reserves the right to approve or deny any returns or exchanges outside of our 30-day return window and 7-day postage window.
Shipping and handling fees paid at the time of purchase are not eligible for refund.
Free Return Shipping
We offer complimentary return shipping for 1 return or exchange per order. If an item is exchanged and the new item is also returned, return shipping will be the responsibility of the customer.
Exchanges
Want a different shade or size? Contact us and we'll set up your free exchange. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and Issues
Please inspect your order carefully upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Free Gifts
Items received as part of a free gift or promotion must also be returned, or we will deduct the retail value of the free gift from your refund.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at hello@foreverbeaumore.com.
If you paid through Klarna or any other pay-later program, your refund will be issued through Klarna directly for the amount you have paid thus far on your purchase. You may contact Klarna directly for return and refund questions.
Questions?
You can always contact us at hello@foreverbeaumore.com.